Check-In & Check-Out Policy
Check-In Time: 02:00 PM
Check-Out Time: 12:00 Noon
- Early check-in and late check-out requests are subject to room availability.
- Additional charges may apply for early check-in or late check-out services.
- Guests are advised to contact the hotel in advance for special timing requests.
Child Policy
- Children below 6 years of age may stay free of charge when sharing existing bedding with their parents or guardians.
- Children aged 6 years and above will be charged according to the applicable room tariff and occupancy policy.
- Additional bedding or extra mattresses may incur separate charges.
Pet Policy
- Pets are not permitted within the hotel premises.
- Exceptions, if any, shall be solely at the discretion of hotel management and must be approved in advance.
Smoking Policy
- Smoking is strictly prohibited inside guest rooms, hallways, restaurants, meeting areas, and all enclosed spaces within the hotel.
- Designated smoking areas, if available, may be used by guests.
- Any violation of this policy may result in cleaning fees, penalties, or other charges as determined by hotel management.
Cancellation & Refund Policy
Individual Room Bookings (Single Room Reservation)
- Guests are eligible for a full refund of the advance deposit if the cancellation request is received at least 72 hours prior to the scheduled check-in date and time.
- No refund shall be provided for cancellations made within 72 hours of the scheduled check-in.
Group / Bulk Bookings (More Than One Room)
- Guests are eligible for a full refund of the advance deposit if the cancellation request is received at least 90 days prior to the scheduled check-in date.
- No refund shall be provided for cancellations made within 90 days of the scheduled check-in date, unless otherwise agreed upon in writing by hotel management.
- Refunds, where applicable, will be processed through the original mode of payment and may take a reasonable period to reflect, subject to banking procedures.
🪪 Valid Identification Requirement
- All guests must present a valid government-issued photo identification document at the time of check-in.
- Accepted identification documents may include:
- Aadhaar Card
- Passport
- Driving License
- Voter ID Card
- Any other government-approved photo identification
- The hotel reserves the right to refuse accommodation if valid identification is not provided.
Guest Guidelines
To maintain a pleasant environment for all guests, the following guidelines must be observed:
- Only registered guests are permitted to stay in or access residential rooms.
- Visitors may meet guests only in designated public areas unless otherwise authorized by hotel management.
- Guests are expected to maintain proper decorum and refrain from causing disturbance to other guests or hotel operations.
- Any loss, damage, or destruction of hotel property caused by a guest shall be chargeable to the concerned guest.
- The hotel reserves the right to refuse service, cancel reservations, or terminate accommodation for any individual whose behavior is considered inappropriate, unlawful, abusive, or disruptive.